Last updated: 15 August 2026. This policy explains how Overhaul Roofing & Home Improvements collects, uses, and protects your personal information in line with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.
Overhaul Roofing & Home Improvements, of Sarsfield Road, Wilton, Cork, Ireland, is the data controller responsible for your personal information. If you have any questions about this policy or how we handle your data, you can contact us using the details at the bottom of this page.
We collect personal information that you provide directly to us, such as your name, phone number, email address, and property address when you request a quote, book an inspection, or contact us. We may also collect photographs and drone footage of your property taken during inspections and works, and basic technical information from your browser when you visit our website, such as your IP address and device type.
We use your information to provide quotes, carry out inspections and roofing work, respond to your enquiries, process invoices and payments, and, where you have agreed, send you updates or offers about our services. We do not use your information for any purpose beyond what is reasonably needed to deliver our services to you.
We rely on different legal grounds depending on the situation. Most processing is necessary to perform a contract with you, such as quoting and completing roofing work. Some processing is based on our legitimate business interests, such as improving our services, and some, like marketing emails, is based on your consent, which you can withdraw at any time. Where required, such as for tax and VAT records, we process information to meet a legal obligation.
We do not sell your personal information. We may share it with trusted third parties who help us run our business, such as subcontractors working on your job, our accountant for invoicing and VAT purposes, and our insurers where relevant to a claim. Any third party we work with is required to keep your information secure and only use it for the purpose we have agreed with them.
We keep your personal information only for as long as necessary to provide our services and to meet our legal and accounting obligations. Quote and job related records are typically kept for six years to satisfy Irish tax and warranty requirements, after which they are securely deleted or anonymised.
Our website may use cookies and similar technologies to help it function properly and to understand how visitors use our site. You can control or disable cookies through your browser settings at any time. Disabling cookies may affect how parts of the website work.
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Access to your information is limited to the people who need it to carry out our services to you.
Under GDPR, you have the right to access the personal information we hold about you, to have inaccurate information corrected, and to request that we erase, restrict, or transfer your information in certain circumstances. You also have the right to object to certain processing and to withdraw consent at any time where we rely on consent. To exercise any of these rights, contact us using the details below. If you are unhappy with how we have handled your information, you also have the right to complain to the Irish Data Protection Commission at www.dataprotection.ie.
We may update this policy from time to time to reflect changes in our practices or in the law. Any updates will be posted on this page with a new last updated date.
If you have any questions about how we handle your information, or if you would simply like a free, no obligation quote for roofing work, we would love to hear from you.
Phone: 085 159 0315 (24/7 emergency call out)
Landline: 021 202 1266
Email: infooverhaulroofing@gmail.com
Address: Sarsfield Road, Wilton, Cork, Ireland
Hours: Monday to Friday, 8:30am to 5:30pm